Onsite application support involves providing direct support to customers in a face-to-face setting. Onsite consultants can assist with everything from developing customized applications and implementing upgrades, to troubleshooting technical issues and providing training for end users. This type of service is especially beneficial for companies who need an immediate response or require more personalized attention to their SAP system.
Offshore application support is a cost-effective option for organizations that require a more hands-off approach. An offshore team of consultants can provide remote support, allowing customers to take advantage of their expertise without having to bring them onsite. This type of service can be especially helpful for companies with limited budgets or those who need to scale up quickly.
Our SAP Application Support services are designed to help organizations maximize their investments in the SAP platform and keep their systems running smoothly. Our team of experienced consultants will work closely with your organization to develop and implement an effective strategy that meets the unique needs of your business.
Key Support Areas
Advantages of ofshore SAP model Vs onsite model
One of the major advantages of an offshore SAP model is cost savings. As the cost of labor in many countries is significantly lower than in the US or Europe, companies can save up to 60% on their implementation costs by opting for an offshore delivery model. Additionally, this cost savings also extends to maintenance and support services as well as upgrades and enhancements.
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By leveraging an offshore delivery model, organizations can achieve significant cost savings.